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We’re Here To Help
Your satisfaction is important to us! Use the form below to email us your questions about products, store experiences and more.
Order Questions
If you need help or have any other questions concerning your orders, please fill out the form or call 503-253-7308.
Notice: As of January 1st, 2025 we are temporarily closed for year end inventory.
Rest assured, your order has been received and is safely in our system. Shipping will resume beginning January 12th, and orders will be processed in the order they were received.
We appreciate your patience during this time and look forward to getting your order on its way soon. If you have any questions in the meantime, please don’t hesitate to reach out.
Thank you again for choosing us.
Other Questions
Located outside North America? Find your nearest Iwata dealer or affiliate here.
Need tech support? Ask your question here.
Interested in becoming a dealer? Tell us about your store here.
Have a promotional or marketing opportunity? Tell us about it here.
Our Address:
ANEST Iwata-Medea, Inc2730 NW 31st Ave.
Portland, OR 97210 US
Phone: 503-253-7308